By Charlotte Robertson
Last week, Mayor Eric Adams announced a new “Ur in Luck” campaign that aims to improve public restrooms in New York City by building 46 new facilities and renovating three dozen others over the next several years. The city also unveiled a new map of what it said are the nearly 1,000 existing public toilets across New York. West Side Rag published the map of the Upper West Side locations and invited readers to tell us if they knew of any neighborhood facilities missing from the map.
It turns out what the map was missing was this: an accurate portrayal of the condition of the 26 UWS public toilets listed by the city. Commenters quickly pointed out some were closed or in such poor sanitary condition that people might think twice before entering.
The Rag asked me to take a public restroom tour in the neighborhood, using the city’s map and readers’ suggestions. I visited most of the map’s UWS restrooms, and here’s what I found:
After docking my Citibike on West 104th Street and Amsterdam, I made my way to Ellington in the Park, where one of the 12 public restrooms scattered throughout Riverside Park’s 81 blocks is located. On this particular Friday afternoon, the restaurant was pumping Frank Sinatra’s “Theme from New York” as dozens gathered around picnic tables, cracking sleek cans of IPA, at a corporate party.
Despite the crowd, it was fairly easy to find the restroom — to the right of the glimmering neon sign, behind a pile of trash bags. A paper printout warned me before entering — NO WATER TOYS, BUCKETS, OR SAND IN RESTROOM. The ladies’ line was lengthy but worth the wait. With functional hand driers and updated tiling, I had a reasonably enjoyable bathroom experience.
The restroom by the soccer field on 100th Street was also in decent condition, though there were a lot of flies buzzing around. The facility has three stalls, one of which is accessible for those with disabilities. The large blue tiles make the room look like a swimming pool. Just be sure to use the outdoor entrance, to the left—the connecting field house is a private area.
A few blocks south at Riverside Park’s Dinosaur Playground, the situation was very different.
Past the jungle gym and sprinkler area is a tri-arched structure resembling a stalactite-covered cave, complete with an expansive puddle of mysterious dark water. As if compelled by survival instinct, I checked the crumbling ceiling corners for sleeping bats. A sign warned me not to litter, smoke, drink, or do my laundry in the sink. It also provided the restroom’s operating hours: 8 a.m. to 4 p.m., with an ambiguous “open later seasonally” note. Based on the state of the facility, I am willing to bet that these times are not strictly enforced.
The restroom itself is perfect if you are in possession of your own soap, toilet paper, and personal potty (one of the four stalls was missing a toilet altogether). The restroom’s changing table looked about as sanitary as a subway seat. Stowed between the pane and lip of the open window was a yellow caution sign, perhaps an appropriate warning about the facility’s condition.
In January, the New York City Design Commission unanimously approved an $8.6 million renovation of Dinosaur Playground, which seeks to address flooding and disability accessibility issues. However, the restroom was not included in the proposal—in fact, Design Commission representatives present at the January 16 City Hall meeting objected to restroom renovation, citing the need for a budget delegated specifically to a facilities makeover.
While none of the other locations in the park were quite as abysmal, both restrooms at Hippo Playground and River Run Playground are in desperate need of a makeover. The former was swarming with flies. The dim light barely illuminated a dingy, cracked sink. The two stall doors were missing outer handles, so I had to open them from the top, which was coated in dust. The River Run facility was cramped—the room itself is very narrow, so the four stalls sat awkwardly close together. Neither facility was accessible. It was especially disappointing considering these Riverside Park bathrooms are right next to playgrounds, where they are needed most.
Riverside Park also includes one facility (not on the city’s map) that appears to have been closed for some time. It’s around West 108th Street, near the soccer field, skatepark, and basketball-handball-pickleball courts. Considering the sheer square footage, paired with the bustling location that has only increased in popularity post-pickleball-plague, I was surprised to see how dilapidated this padlocked, graffiti-coated restroom is. Some Riverside Park pickleball players are currently petitioning to restore the restroom.
Though the city does not list the defunct 108th Street restroom, it does include at least one UWS facility that is out of commission. The Anibal Aviles Playground on West 108th Street and Amsterdam is temporarily closed, though the city’s list says it’s available. Since Anibal Aviles is closed, I also checked out a nearby facility in Morningside Park, at West 112th Street, where the public restroom resembles more of a janitorial closet, with rakes, cartons of gasoline, milk crates, wooden chairs, and a leaf blower stored behind the locked gates, with a “Closed for the Season” sign acting as a meek defense. Nearby, I watched a children’s soccer practice and wondered if the 20 or so kids would resort to a nearby, sketchy-looking port-a-potty, if necessary.
In Central Park, the restrooms in North Meadow and the Delacorte Theater show up on the city’s map, but both are actually closed for construction (a friend of mine advised against the latter anyway, calling the entire facility “sticky”).
The open restrooms in Central Park, all listed on the city’s map, were generally well-kept. The red-brick, single-stall structure on the Great Hill was well-stocked and tidy. Great Hill was the quietest of all my public restroom stops, with no line and only a handful of people nearby typing on computers, eating blueberries, stretching on yoga mats, and napping in Speedos across the grass.
The Tennis Center restrooms in Central Park flank the pro shop and snack bar, and each boast six stalls, though none are wheelchair accessible. There was a fair amount of traffic—mostly kids. When I entered the women’s restroom there, a woman and her young son were singing a song about flushing the toilet. The walls are slathered in a gray landlord special, but the toilets and the sink appeared to be regularly cleaned.
Of all the restrooms in Central Park, the one by Le Pain Quotidien in Sheep Meadow had the longest line—nine women. Perhaps this is why there was no soap. Luckily, Tavern on the Green was a short walk away, though the entrance to the public restrooms there is not obvious—tucked away near the outdoor seating area, to the left of the restaurant’s front entrance. Behind the ornate door, a clean set of stalls awaits, one of which is wheelchair accessible. The facility by the park’s downtown entrance on West 61st Street was also adequately serviced and accessible.
Other public restrooms advertised on the map are part of the city’s Privately Owned Public Spaces (POPS), outdoor and indoor areas maintained by private owners who, in exchange for granting public access, get some extra floor area or real estate waivers. The POPS at 61 West 62nd Street is closed to the public for the foreseeable Mondays, as well as on July 2nd. The POPS at 2 Lincoln Square is located within the American Folk Art Museum, where admission is free. The bathroom is a single-stall, gender neutral facility with lots of privacy and space. The operating hours are limited—closed on Mondays and Tuesdays, open the rest of the week from 11:30 a.m. to 6 p.m.
The best public restroom I used, by far, is not included on the city’s map—at the Shops at Columbus Circle. For a public facility, the restroom is challenging to find. Take the escalator to the second floor and then follow a long, shiny hallway past the elevators. The multi-stall, accessible bathroom was very sanitary, with 10 spotless sinks. Tiny red and purple tiles frame the large mirrors, equipped with striking vanity lights.
If I learned anything from my expedition, it is that public restrooms are fickle—in cleanliness, in accessibility, in hours of operation. While “Ur in Luck” is a step in the right direction, I cannot help but wonder about its actual impact. The campaign seeks to upgrade and add to the city’s existing facilities. But of the 15 restrooms mentioned in this article, eight were insufficient—in just one section of the city.
And I wonder how this campaign works with the $58 million public library budget cut.
The bathroom on the second floor of Bloomingdale Library at 105 West 100th Street is clean and accessible, having been renovated in 2021—though one of the three toilets was out of order, the rest of the facility was well-maintained. The changing table was sanitary, with a sweet paper flier listing fun songs to share while changing a baby’s diaper (“Roly-poly, roly-poly, up up up! Legs are up! Roly-poly, roly roly-poly, down down down! Legs are down!”). There is a small step-stool for children to reach the sink.
And the restroom at St. Agnes Library on Amsterdam at West 83rd Street is both clean and private, but you need to ask for a key at the front desk to enter. Both Bloomingdale and St. Agnes add a relieving bonus of air conditioning.
A final cautionary note: as one WSR reader, Josh P., commented, this is not the city’s first public restroom campaign. In 2008, the first public toilet kiosk opened in Madison Square Park, as part of an initiative by then-mayor Mike Bloomberg to construct 20 public toilets around the city, a delayed response to a 1990 lawsuit filed by a coalition of homeless people against the MTA. Fourteen years later, The City reported that only five of those promised toilets had been built.
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George Costanza was co-author on this
Do people still use these? I see people peeing on the street al the time. Even if you don’t see it directly you can smell it.
Thanks. This is helpful. A few thoughts (from a male perspective):
The men’s room in Riverside Park at 100th is pretty nice. Not luxurious, but quite clean (I have seen it being cleaned multiple times) and better than most park bathrooms.
River Run men’s room is dank but fairly spacious. I haven’t been in a while but I thought it was relatively accessible, but I could be wrong.
The bar in general for men’s rooms is a lot lower, as most men primarily just need them for a urinal and a functional sink. So issues with doors, toilet seats and TP don’t matter as much
The bathroom at Columbus Circle is not front and center, but I thought it was pretty easy to find and is large and clean
Whole Foods at 97 and Columbus has a nice, clean bathroom – I’m sure there are others like that in stores that are easy to go in and out of without buying anything. You can often do the same thing at the JCC.
You missed the bathroom in the PS87 playground. Men’s room is tiny but it works in a pinch – delivery drivers use it a lot
Also missed the bathrooms near Pier I at 70th in Riverside Park. Not great and pretty small but perfectly adequate. I think there is also a bathroom next to the river in Riverside Park around 75th which is OK. There was one at the Boat Basin Cafe but that is obviously gone.
There is also a very clean bathroom in William Sonoma at Columbus Circle ground floor ….plus an excellent one in Pottery Barn….downstairs to the extreme right. Let’s not forget the bathrooms in Home Goods and TJ Max at 99th and Columbus Avenue.
Agree with you about Columbus Circle and Whole Foods. Not so sure about JCC: I’ve always had to swipe a membership card at the entrance to the building.
For all those people who would like to see decent public restrooms, I would recommend the movie “Perfect Days”. ‘Perfect Days’ is a perfect movie about cleaning public toilets in Japan and the man whose job it is to do this. It is a surprisingly wonderful movie and I would say the public bathrooms in Japan definitely put ours to shame (with the exception of the few like Bryant Park).
I see kids peeing on the edge of playgrounds all the time, even with an available bathrooms. This is a culture problem and I’m not sure a bathroom map is the answer.
Also, no surprise this map isn’t useful in showing bathroom status or other detailed information.
Good job reporting on this.
Bathrooms along Amsterdam, 104th, 100th and 99th, are great in a pinch.
This is timely. This morning after a delicious stop at Absolute Bagels I needed to go. I struggled to find a place. I was confronted with rude employees at different locations. I finally weaseled my way into Tom’s Restaurant where I used their tiny, albeit clean bathroom. I was particularly irritated with Chase Bank who as a customer I thought they would let me use their bathroom. Get this. They have dog treats – so they are animal lovers but don’t care about their customers. I know y’all can relate when the only thing on your mind is to find a bathroom….
Thanks for this article. As a volunteer in Central Park, I am painfully aware of the limited number of restrooms in the USA. This was heightened after recently visiting Japan. There are VERY CLEAN public restroom everywhere and almost all fitted with a Toto toilets. My Japanese friend told me in Japan they say the Americans don’t pee.
Japanese culture is one of respect for one another and protecting the quality of like for their whole society. American culture leans more toward individual rights, behavior that benefits the self, and a reluctance to lift a finger to pick up after oneself, evidenced everywhere, consistently, including our National Parks. It’s really a shame
There are actually 2 public restrooms in the Shops at Columbus Circle – 2nd floor and 3rd floor.
Well, now someone needs to tour the men’s rooms, which are bound to be far more dismal. Perhaps a volunteer squad is necessary to clean up and take care of repairs.
There’s a reason the city shut down so many public restrooms. How quickly we forget. Just watch Candyman.
??? Candyman was set in Chicago’s infamous Cabrini Green housing projects…
In my opinion, the public restrooms in NYC are a total disgrace. They are generally old and decrepit and even when relatively clean seem depressing and only half clean. I volunteer in Central Park one day a week and the question I am most frequently asked is, “Where can I find a bathroom?” That’s a general questions I’ve also been asked on the street.
I think city and park planners should be invited to a mandatory viewing of “Perfect Days” the most recent film directed by Wim Wenders. The main character is a thoughtful, introspective man who cleans toilets in public bathrooms in Tokyo. He takes pride in his work, and you can easily see why, the bathrooms are gorgeous. Some look like pieces of sculpture, others are modern and colored with light. They seem a pleasure to enter (we spend time in the interiors) and as I watched the film I remembered reading an article years ago about the fact that a well know architect had won the design competition for a series of public toilets that were going to be built in Tokyo..
An enormous number of tourists visit NYC every year and many are surprised by the dreary condition of restrooms and the difficulty of finding them. Wouldn’t it be great if city officials addressed this problem?
And, although I haven’t looked today, at the end of last week the bathrooms located by the Delacorte Theater in Central Park were open and will continue to be open while construction is going on.
Truthfully I’ve always thought of public restrooms in NYC as being for homeless people which I feel like is why many people will just go on the street / side of park. Hopefully something can be done to improve the public restrooms, keep them safe, and change the perception about them!
Quite aside from the issue of cleanliness, worth noting that many of these purportedly “accessible” bathrooms are not. One step or, for example at St Agnes Library, a heavy door that cannot be swung open is sufficient to exclude most, if not many, disabled people. I should know . . . .
This is a disgrace! Think of all of the construction workers in the city who badly need toilets. We need to build more of these!
Great reporting. You mentioned some restrooms I did not know even existed, and I’ve been on the UWS for many many years now! I think that for women, there’s the added reality of safety (or worry about) and the risk of entering a public bathroom alone. Well maintained ones pose less risk, and ones within libraries and POPS are safer still. I agree that the initiative will be tested on whether it will translate into investing in improving the facilities, not just pinpointing them, condition unknown. I’d add to the list the not-so-public-but-for-the-public restrooms in Whole Foods on 97 and Columbus, as well as in TJMaxx a block or two below, and in Trader Joes on 93rd and Columbus. I’ve been to all three in times when a child did not heed the call of nature till nature almost made a call …
Correction – In Central Park, the Delacorte Theater bathrooms are not closed. I was there this morning.
This would be an eye-opener:
https://tokyotoilet.jp/en/
17 toilets done by architects.
Let us be a first-class city.
Its curious that almost all of the public toilets are in parks or playgrounds. Though I agree that playgrounds should havce them (and, please, clean them once in a while.) But what are you supposed to do in an emergency if you’re three blocks from a park?
I hope Eric Adams’ plan takes this into account.